Get these awesome features when you upgrade

IMPORTANT: PayMaya and its official representatives will never ask for your PayMaya password, 16-digit card number, and One-Time Password (OTP), nor charge you to upgrade your account.


 

kyc_higher limits

UNLOCK
HIGHER LIMITS

Add money and spend from up to P100,000 per month

kyc_send money

SEND MONEY 
TO FRIENDS

Instantly transfer funds using the PayMaya app

kyc_withdraw

WITHDRAW
MONEY

Withdraw from any BancNet ATM in the Philippines and Visa Plus / Mastercard ATM abroad
 

How to upgrade your account



1. Log in to your PayMaya account. Once in the app, access the menu then select UPGRADE YOUR ACCOUNT.


2. Fill out the required information and make sure you have at least one [1] valid primary ID. Please ensure that the Name and Birthday you entered in the Upgrade Application form matches the Name and Birthday reflected in the Valid ID that you will be uploading.

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Primary ID
  • Passport
  • Driver’s License
  • Unified Multi-Purpose ID (UMID)
  • Social Security System (SSS) Card
  • Professional Regulation Commission (PRC) ID
  • Postal ID (issued 2015 onwards)

We will only be able to accept the following IDs for Upgrade Applications until further notice:

Driver's License

Passport

UMID*

SSS ID (digitized, with photo)

PRC License

Postal ID (issued 2015 onwards)

 

Make sure that the Name and Birthday you will enter in the Upgrade Application Form matches the Name and Birthday reflected in the Valid ID that you will be uploading

sss-security-id

Old laminated SSS ID (no photo)

sss-id-barcode

SSS ID (digitized, with photo)

*TIP: For Faster upgrader approval, use your UMID or other IDs on the list above

3. Record and submit a 4 to 5-second video selfie

a. When taking the video selfie, you must follow the instructions onscreen and take note of the required gestures.
b. Make sure not to cover any part of your face and remember to position your head / face properly in the video capture frame.

4. After recording your video selfie, review your application and click on SUBMIT.

5. You may monitor the status of your application by clicking on CHECK MY UPGRADE STATUS in the app menu.

6. Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours and can then start enjoying the features of your upgraded PayMaya account.
Quick Guide
Quick Guide
 
Find out everything you need to know about your PayMaya account 
PayMaya Add Money
Add Money
 
Add money via banks, self-service kiosks, debit and credit cards, and other channels.
Bills Payment

Bills Payment
 
Skip the lines and pay your bills with PayMaya
Buy Load
Buy Mobile Prepaid Load
 
Buy discounted prepaid load for all telco providers

No PayMaya yet? Click the button below to download the free app!

Download PayMaya on Google Play
Download PayMaya on App Store
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