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For 18 years old and above

1 Primary ID

SSS ID (Digitized, with photo)
PRC ID
Postal ID (Issued 2015 onwards)
Passport
Driver’s License
UMID
NBI Clearance
Government Office and GOCC ID (Digitized, with photo)
Philippine National Identity Card
IBM

Or 2 Secondary IDs

Senior Citizen Card
Police Clearance
Philhealth ID
Voter's ID

For Minors (17 years old and below)

1. Primary ID (any of the following)

School ID (issued within the current school year and signed by the school principal or head of the educational institution)
Passport
Driver's License
UMID
SSS ID (Digitized, with photo)
Postal ID
Philippine National Identity Card

2. Parent/ Guardian's Valid ID (based on accepted primary IDs)
3. Signed Parental Consent form
4. PSA/NSO Birth Certificate
5. Proof of legal guardianship (if applicable)

For Foreign Applicants

Primary ID (any of the following)

Alien Certificate of Registration (ACR) i-Card
Passport

3. Record and submit a 4 to 5-second video selfie

a. When taking the video selfie, you must follow the instructions onscreen and take note of the required gestures.

b. Make sure not to cover any part of your face and remember to position your head / face properly in the video capture frame.

4. After recording your video selfie, review your application and click on SUBMIT.

5. You may monitor the status of your application by clicking on CHECK MY UPGRADE STATUS in the app menu.

6. Once your upgrade application is approved, you will receive an SMS confirmation within 72 hours and see a green verified check mark beside the profile icon and your name. You can then start enjoying the features of your upgraded PayMaya account.

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How to upgrade your account

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