Cash In Maya via DA5 Today

Follow the simple steps below to add money to your PayMaya account at the nearest DA5 branch:

1. Log in to your PayMaya account.
2. Tap the “Cash In” icon on the home screen.
3. Choose DA5 from the list of cash in partners.
4. Enter your desired amount and press “Continue.” Take note of the 7-digit code.
5. Visit a DA5 branch and inform the cashier that you want to cash in your PayMaya account.
6. Present your payment together with the 7-digit code to complete the transaction.
7. Wait for an SMS confirmation before leaving the branch.

DA5 branches will only accept a minimum of Php 100.00 cash in. In addition, the 7-digit code is single-use only. If you want to cash in again, you need to go through the above steps again and let the PayMaya app generate a new code.

If you have a regular PayMaya account, you can cash in up to Php 50,000.00 per month. If you have an upgraded and verified PayMaya account, the monthly cash in limit is Php 100,000.00. Visit this link to learn more about the other perks you can enjoy when you upgrade your account.

Regarding the cash in threshold, the limit is at Php 10,000.00 per month, regardless of whether you have a regular or an upgraded account. After reaching Php 10,000.00 worth of cash ins, you can still add money to your PayMaya account up to Php 50,000.00 or Php 100,000.00. However, you will no longer receive the 2% cash in fee refund.

Don’t worry because all the monthly limits will refresh on the first day of the following month.

PayMaya has an easy way for you to track all your account transactions. Here’s how:

1. Open your PayMaya app and log in.
2. Tap the Main Menu icon found on the top left corner of the home screen. There should be a green check on the icon if you have an upgraded and verified account.
3. Choose “Account Limits” from the list of options
4. Switch between the “Daily” and “Monthly” tabs to see the status of your daily and monthly limits.

Daily limits get refreshed every 24 hours, while monthly limits get refreshed on the first day of the month.

As long as you haven’t reached the Php 10,000.00 free cash in limit for the month, then you’ll automatically receive the 2% cash in fee refund after 24 hours. Otherwise, you won’t be eligible again until the threshold gets renewed the following month.

Do note that some PayMaya cash in partners don’t have cash in fees or additional charges at all. Therefore, if you cash in through these channels, you won’t be qualified for any refunds since there are no fees to process.

We at PayMaya know how much you value your security. Thus, PayMaya representatives undergo strict training to provide high-quality service. Our agents, officers, and support staff will not ask you to reveal sensitive information like the following:

• Your password or one-time password (OTP)
• Your PIN
• Your complete card number with CVV and expiry date

IMPORTANT: If someone claims to be a PayMaya representative but wants you to give them the above-mentioned details, please report the incident using our hotline (632) 8845-77-88 or our toll-free number 1800-1084-57788.

Please change your passwords and PINs immediately if you suspect that your account has been hacked or been a victim of fraud.

The PayMaya customer support team can be reached through the following methods:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

We endeavor to respond to all inquiries as soon as we get them. Rest assured that you will receive the best service from our friendly and capable team.

The PayMaya cash in process via DA5 is as simple as it gets. First, log in to your PayMaya app and then tap the Cash In icon on the home page. This will open the list of cash in partners; choose DA5 from the list, enter your desired amount, and tap “Continue.” Once done, visit a DA5 outlet to complete the transaction.

DA5 has hundreds of partners in the Philippines. You can rest easy knowing that you always have a way to cash in and keep your PayMaya account ready for digital payments and purchases.

Yes. DA5 and most of PayMaya cash in partners have a 2% cash in fee. Don’t worry because this fee will be refunded after 24 hours, provided that you haven’t reached the Php 10,000.00 cap on free cash ins for the month.

If you have already added Php 10,000.00 or more to your PayMaya account for the month, your succeeding cash ins will no longer qualify for the refunds. You will be eligible to receive the refunds again once the limit resets in the following month.

The 2% cash in fee is like a convenience fee or service charge. Most digital and over-the-counter PayMaya cash in channels charge this fee, which will be deducted from the initial amount that will be credited to your PayMaya account. If you haven’t reached or exceeded that monthly cap for free cash ins at the time of the transaction, the cash in fee will be returned to your account the next day.

For your safety, PayMaya recommends using digital cash-in channels. For those who can only cash in over the counter, don’t forget to follow health and security measures to protect yourself and your loved ones.

PayMaya and its partners charge a fixed 2% for the cash in fee, whether they’re digital or over-the-counter. The same fee is also applicable no matter the amount you want to cash in.

The way the cash in fee works is that 2% will be deducted from the initial amount that will be credited to your account. Then, if you haven’t reached the Php 10,000.00 cap yet at the time you cashed in, the fee will be refunded to your account the next day.

Here’s a sample computation for a cash in transaction worth Php 1,000.00:

Php 1,000.00 x 2% = Php 20.00
Php 1,000 - 20 = Php 980.00

What this means is that when you cash in Php 1,000.00, your PayMaya account will be credited with Php 980.00 at the time of the transaction. On the next day, the Php 20.00 will be refunded to your account if you haven’t reached the Php 10,000.00 monthly cap.

If you have already reached the Php 10,000.00 limit, then you will no longer receive any cash in fee refunds for the month.

Use the sample computation above to compute the cash in fee before you proceed. There’s also a “Recent Activities” section on the bottom half of the PayMaya app’s home screen, where you can view your latest transactions. Tap the “View All” button to see all your transactions, along with a breakdown of fees.

If you notice any incorrect charges, you can contact PayMaya customer support.

PayMaya does its best to ensure that everyone qualified to receive the refunds will get them on time. In case you encounter any issues, please feel free to get in touch with our customer support team. You can reach them through the following channels:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares

To ensure that you can always add money to your PayMaya account through various convenient methods, PayMaya teamed up with various companies and establishments. This way, even if you encounter cash in issues with DA5, you still have other options. Check out this link for a complete list of PayMaya’s cash in partners.

Contact us through the following channels if you have any other concerns:

• Email: support@paymaya.com
• PayMayaCares on Facebook Messenger: http://m.me/PayMayaCares