Upgrade your account to do more!


All it takes is a quick video selfie to unlock more features

Get these awesome features when you upgrade

IMPORTANT: PayMaya and its official representatives will never ask for your PayMaya password, 16-digit card number, and One-Time Password (OTP), nor charge you to upgrade your account.


 

kyc_higher limits

UNLOCK
HIGHER LIMITS

Add money and spend from up to P100,000 per month

kyc_send money

SEND MONEY 
TO FRIENDS

Instantly transfer funds using the PayMaya app

kyc_withdraw

WITHDRAW
MONEY

Withdraw from any BancNet ATM in the Philippines and Visa Plus / Mastercard ATM abroad
 

How to upgrade your account


1. Log in to your PayMaya account. Once in the app, access the menu then select UPGRADE YOUR ACCOUNT.

2. Fill out the required information make sure you have the following on hand:

a. Valid ID/s – You need at least one (1) primary ID or two (2) secondary IDs.

NOTE:
[1] For students who are not yet of voting age, an unexpired photo-bearing school ID duly signed by the principal or head of the school is acceptable as a Primary ID.
[2] For foreign applicants, the Alien Certificate of Registration (ACR) or Passport is required.

b. If the user is a minor, additional requirements include the parent’s/guardian’s valid ID, a signed parental consent form, a copy of the minor’s birth certificate, and proof of legal guardianship (if applicable)

3. Record and submit a 4 to 5-second video selfie

a. When taking the video selfie, you must follow the instructions onscreen and take note of the required gestures.
b. Make sure not to cover any part of your face and remember to position your head / face properly in the video capture frame.

4. After recording your video selfie, review your application and click on SUBMIT.

5. You may monitor the status of your application by clicking on CHECK MY UPGRADE STATUS in the app menu.

6. Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours and can then start enjoying the features of your upgraded PayMaya account.


Make the most out of your upgraded account!

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