Send money to family and friends,
and withdraw money from ATMs.
1. Log on to the PayMaya app, access the MENU (for Android)
or tap MORE (for iOS), then tap UPGRADE FOR FREE.
2. Fill out the required information and upload a photo of your valid ID, then tap SUBMIT.
You need at least one (1) primary ID or two (2) secondary IDs; make sure all IDs are clearly and entirely visible in the photo you are uploading.
IMPORTANT: If you upload a secondary ID, be sure to have
another one ready during face-to-face validation.
3. You will receive a verification code through the app and SMS,
which you can use as a reference during the face-to-face validation.
4. Tap START VIDEO CALL and you will be able to talk to an available Upgrade Officer who will validate your application.
Once your application is approved, you can instantly enjoy all the perks of your upgraded account!
2. If your account has been put on hold, make sure: