Get these awesome features when you upgrade

IMPORTANT: PayMaya and its official representatives will never ask for your PayMaya password, 16-digit card number, and One-Time Password (OTP), nor charge you to upgrade your account.


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Add money and spend from up to P100,000 per month

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Instantly transfer funds using the PayMaya app



Withdraw from any BancNet ATM in the Philippines and Visa Plus / Mastercard ATM abroad

How to upgrade your account

1. Log in to your PayMaya account. Once in the app, access the menu then select UPGRADE YOUR ACCOUNT.

2. Fill out the required information and make sure you have at least one [1] valid primary ID. Please ensure that the Name and Birthday you entered in the Upgrade Application form matches the Name and Birthday reflected in the Valid ID that you will be uploading.

Primary ID
  • Passport
  • Driver’s License
  • Unified Multi-Purpose ID (UMID)
  • Social Security System (SSS) Card
  • Professional Regulation Commission (PRC) ID
  • Postal ID (issued 2015 onwards)
3. Record and submit a 4 to 5-second video selfie

a. When taking the video selfie, you must follow the instructions onscreen and take note of the required gestures.
b. Make sure not to cover any part of your face and remember to position your head / face properly in the video capture frame.

4. After recording your video selfie, review your application and click on SUBMIT.

5. You may monitor the status of your application by clicking on CHECK MY UPGRADE STATUS in the app menu.

6. Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours and can then start enjoying the features of your upgraded PayMaya account.

Make the most out of your upgraded account!

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