PayMaya Support

My Add Money in 7-Eleven wasn’t credited to my PayMaya, what do I do?

Last update: June 4, 2020

You may follow up the amount with 7-Eleven, so they can check the status on their end. Alternatively, you may request them to refund the amount and try it again later. Make sure you keep your receipt as proof of your transaction.

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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