PayMaya Support

How do I change my password and account recovery email?

Last update: December 19, 2019


To change your password: 

  • Tap “Menu” (Android) / “More” (iOS). 
  • Tap “Settings”, then “Change Password”. 
  • Enter your current password, and new proposed password. 
  • Re-type your new password, and tap “Save”. 

To change your recovery email address: 

  • Tap “Menu” (Android) / “More” (iOS). 
  • Tap “Settings”, then “Account Recovery”. 
  • Enter your new recovery email address. 
  • Re-type your new recovery email address, and tap “Save”.

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

No PayMaya yet? Download it below for free!

Download PayMaya on Google Play
Download PayMaya on App Store
New call-to-action