PayMaya Support

How do I change my password and account recovery email?

Last update: December 19, 2019

To change your password: 

  • Tap “Menu” (Android) / “More” (iOS). 
  • Tap “Settings”, then “Change Password”. 
  • Enter your current password, and new proposed password. 
  • Re-type your new password, and tap “Save”. 

To change your recovery email address: 

  • Tap “Menu” (Android) / “More” (iOS). 
  • Tap “Settings”, then “Account Recovery”. 
  • Enter your new recovery email address. 
  • Re-type your new recovery email address, and tap “Save”.

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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