PayMaya Support

I encountered a log-in error, what do I do?

Last update: March 20, 2020

You can try to log-in after a few minutes. You can also try to restart the app and your device. Clear the cache of your device, if applicable. Make sure you have a stable and secured internet connection when logging in to your account. 

If you still can’t log-in, you can reach us on our customer support channels:

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

No PayMaya yet? Download it below for free!

Download PayMaya on Google Play
Download PayMaya on App Store
New call-to-action