PayMaya Support

I encountered a log-in error, what do I do?

Last update: December 18, 2019


You can try to log-in after a few minutes. You can also try to restart the app and your device. Clear the cache of your device, if applicable. Make sure you have a stable and secured internet connection when logging in to your account. 

If you still can’t log-in, you can reach us on our customer support channels:

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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