PayMaya Support

Can I upgrade even though I am a minor or student? 

Last update: March 27, 2020


If you’re a minor from 7-17 years old, you are qualified for an account upgrade. You can use your student ID as your 1 primary ID and you will need to present your parent's/guardian's valid IDs (also based on the list of accepted primary IDs), signed parental consent form, a copy of your birth certificate, and proof of legal guardianship (if applicable).  

However, if you’re a student, but above 18 years old, you would need to follow the regular upgrade requirements (1 primary ID).   

About PayMaya

PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart. 

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