This promo is open to new and existing PayMaya users who will buy the following prepaid load in the PayMaya app:
Smart, Sun, TNT
PLDT Home FamLoad
To qualify for the promo, user must purchase any of the identified prepaid load denominations available in the PayMaya app.
For each qualified PayMaya prepaid load transaction made during the promo period, users will earn a 5% cashback voucher of the total qualified transaction.
Qualified users will receive their cashback voucher in the PayMaya app.
To redeem the cashback voucher, follow these steps:
Open the PayMaya app and log in to your account
Tap “Vouchers” in the home screen
Select the voucher you want to redeem under “Available” and tap “Claim”
Review the details and amount of the voucher and tap “Claim Now”
You will receive a notification of the voucher redemption in-app and via SMS
Redeemed voucher amount will be reflected in your PayMaya account balance
The promo is applicable to prepaid load transactions only. *Cignal prepaid load purchases are NOT included in this promo and will not earn a cashback
Qualified users will receive their cashback voucher any time after their valid transaction to up to fourteen (14) business days after the promo period.
Splitting of payment transactions will not be allowed. A single bill that is split into multiple bill payments with the intention of redeeming more than one cashback voucher will NOT qualify.
This promo cannot be used in conjunction with other prepaid load promos from PayMaya running during the same period.
This promo is applicable to unique and valid PayMaya accounts only. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
Users with duplicate accounts or who are blacklisted cannot participate in this promo.
PayMaya reserves the right to refuse the awarding of cashback or rewards to accounts that are suspected to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
PayMaya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, PayMaya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback has already been credited. PayMaya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient to cover the amount to be withdrawn at the time of withdrawal, PayMaya reserves the right to debit the balance not withdrawn when your balance is sufficient.
PayMaya users with merchant accounts and those under PayMaya Negosyo are disqualified from participating in this promo.
PayMaya users who have exceeded their aggregate limits many not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
The customer must notify PayMaya for any complaints regarding the promo within 30 days from the end of the promo period. The decision of PayMaya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please call 8845-7788 or email firstname.lastname@example.org.
Per DTI Fair Trade Permit No FTEB 107602, Series of 2020.
PayMaya Philippines, Inc. (formerly Smart eMoney, Inc.) is the pioneer in mobile money and payments and is a subsidiary of Voyager Innovations, the digital innovations company of PLDT and Smart.