Promo has ended

Get a P50 cashback every month when you pay your PLDT Home bill using Maya ​

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Promo Mechanics:

  1. Promo period is from June 1 – December 31, 2021.
  2. This promo is open to existing Maya users who will pay their monthly PLDT Home bills using the bills payment feature of the Maya app.
  3. To qualify for the promo, user must pay their PLDT Home bill using Maya and must pay in full and on time.
  4. Qualified users will get a PHP50 cashback voucher when they pay a PLDT Home bill worth at least P1,000.
  5. The promo applies to the user’s one monthly PLDT Home bill payment only. Multiple transactions in one month will no longer qualify.
  6. The maximum cashback each user can earn during the promo period per month is PHP50.
  7. Qualified users will receive their cashback voucher in the Maya app.
  8. To redeem the cashback voucher, follow these steps:
    1. Open the Maya app and log in to your account
    2. Tap “Vouchers” in the home screen
    3. Select the voucher you want to redeem under “Available” and tap “Claim”
    4. Review the details and amount of the voucher and tap “Claim Now”
    5. You will receive a notification of the voucher redemption in-app and via SMS
    6. Redeemed voucher amount will be reflected in your Maya account balance
  9. The promo is applicable to PLDT Home bills payment transactions only.
  10. To pay for a PLDT Home bill using the Maya app, follow these steps:
    1. Open the Maya app and log in to your account
    2. Tap “Bills” in the home screen
    3. Select PLDT Home under the Telecoms biller category
    4. Enter the required details (e.g. account number) and the amount to be paid
    5. Review and confirm your payment details, then click “Pay”
  11. Qualified users will receive their cashback voucher any time after their valid payment transaction to up to fourteen (14) business days after the promo period.
  12. Splitting of payment transactions will not be allowed. A single bill that is split into multiple bill payments with the intention of redeeming more than one cashback voucher will NOT
  13. This promo is applicable to unique and valid Maya accounts only. Multiple transactions/payments made from the same device using different mobile numbers will not be considered valid.
  14. Users with duplicate accounts or who are blacklisted cannot participate in this promo.
  15. Maya reserves the right to refuse the awarding of cashback or rewards to accounts that are proven to be invalid or fraudulent (i.e. abuse of system or weakness in the promo to win prizes or receive benefits).
  16. Maya reserves the right to withdraw cashback or rewards to invalid accounts even if the user has already received the cashback or benefit.
  17. Should the qualified transaction be cancelled or declined, whether the cancellation is customer- or biller-initiated, Maya reserves the right to withdraw the cashback or reward equivalent to the cancelled payment transaction, even if the cashback has already been credited. Maya reserves the right to debit any points/cash reward credited from your balance. If your balance is insufficient.
  18. Maya users with merchant accounts and those under Maya Negosyo are disqualified from participating in this promo.
  19. Maya users who have exceeded their aggregate limits many not receive their cashback on time. The cashback can only be credited the following month or once a user’s account balance is once again within the allowable limits – P50,000 for starter accounts and P100,000 for upgraded accounts.
  20. The customer must notify Maya for any complaints regarding the promo. The decision of Maya on the complaint with concurrence of DTI-FTEB shall be considered final. For clarifications and complaints relative to this promo, please email support@Maya.com.

DTI Fair Trade Permit No. FTEB-119184 Series of 2021

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About Maya 

Maya is the only end-to-end digital payments ecosystem enabler in the Philippines with platforms and services that cut across consumers, merchants, communities, and government. Through its enterprise business, it is the largest digital payments processor for key industries in the country including "everyday" merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

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