Frequently Asked Questions
(1) Tap “Add Money” on
your app dashboard.
(2) Select your preferred
Add Money Partner.
(3) Type in the amount,
and tap “Continue”.
(4) Your Add Money Code will
appear on your screen.
Yes! On your mobile phone, type ADDMONEY<space>ADDMONEYPARTNER<space>AMOUNTand send to 29290 7969 (e.g., ADDMONEY TOUCHPAY 1000). Your Add Money Code will be sent to your phone via SMS.
Below is the list of partner keywords:
Only the latest Add Money Code you generate can be used at our select Add Money Partners. Previously generated codes will become invalid.
You may experience a delay in receiving your Add Money Code due to network issues or a weak cellular signal. Please note that you are only allowed to send a maximum of 3 messages to access code: 29290 7969 per day. This includes ‘BAL’, ‘LINK’, and ‘ACTIVATE’ keywords. Any keyword send beyond the 3-per-day limit will not be processed.
Yes, each generated Add Money Code is unique. However, any previously generated Add Money Code that has been successfully used or has expired can be regenerated again and can be used as a new Add Money Code.
For your safety, your Add Money Code will only be valid for up to 30 minutes from the time it is generated. You will no longer be able to use an expired code, but you can request for another one via the PayMaya app or SMS.
No, but take note that your account limit (P50,000 for starter accounts and P100,000 for upgraded accounts) still applies. You can only add money up to, spend up to, and maintain a maximum balance of your account limit per month.
Yes, you will still be able to generate a new code. However, the amount will not be credited to your account.
You will receive a transaction confirmation via SMS and updated activity list after the transaction is processed. You may also check your account balance in the app’s home screen.
The service is absolutely free! There are no convenience or service fees required when you generate a code.
The Add Money Code is currently accepted at 7-Eleven Cliqq Kiosks, Cebuana Lhuillier, Posible.Net, iBayad, Shopwise, Wellcome, ECPay, TouchPay, Bayad Center, Expresspay, eTap, and Pay&Go.